When am I charged?
Nothing for the first 14 days. Your first charge is on day 15, and you can add a card any time before then.
The rest of this market makes you book a call to find out what it costs. Ours is below, and you pick your own plan rather than finding out what you owe at the end of the month.
The shared foundation. No feature hunting required.
14 days free on every plan. No card required to start.
A dedicated client engagement add-on for your case management system starts around $699 a month, and still requires that case management system underneath it. CaseActive is a fraction of that, includes intake, document generation, signatures, and scheduling natively, and does not require anything underneath it at all.
See how CaseActive compares to every major option →Nothing for the first 14 days. Your first charge is on day 15, and you can add a card any time before then.
No. Client users are unlimited on every plan, including Starter. Seats are for your own staff.
Nothing stops working. You'll see a banner at 80% and again at 100%, and you move up a tier when you're ready. Case creation and client messaging are never blocked.
No. It works standalone, and it works on top of the one you already have. Syncing with an existing system uses the API, which is on Growth and above.
Yes, monthly, from your admin panel, with no annual contract and no cancellation fee. Cancelling doesn't delete anything, so your data is still there if you come back.
Yes. Client data is encrypted in transit and at rest, hosted on AWS, and access is governed by role-based permissions enforced on the server rather than in the interface. Because PI and mass tort firms handle medical records, we will sign a business associate agreement on request.
More questions about how it works? See the full FAQ →